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Revivio Selects ComBrio’s Virtual Service Infrastructure to Augment Remote Maintenance and Support

November 8, 2004
Patented Directed Circuit™ technology improves service levels, increases security, and reduces tota
ComBrio, Inc., providers of on-demand support for on-demand networks, announced today that Revivio®, Inc., the leader in continuous data protection, is leveraging ComBrio’s Virtual Service Infrastructure (VSI) to enhance the serviceability of the Revivio Continuous Protection System (CPS). ComBrio’s VSI provides highly-secure, remote access for maintenance, upgrades and diagnostics.

“Remote maintenance and support is a critical requirement for our enterprise customers,” said Paul Hettesheimer, Director of Services Support for Revivio. “With the help of the ComBrio solution, we are able to offer our customers the enhanced remote access service characteristics they demand in an efficient, secure and cost effective manner.”

The ComBrio VSI solution securely extends continuous monitoring and management of specified devices between Revivio’s support facilities and various customer sites throughout the U.S.

“Revivio’s approach to servicing its customers is aligned with ComBrio’s vision for how our VSI solution can best be used in today’s marketplace,” said Dave Boulos, Vice President, Product Management, ComBrio, Inc. “We’re proud to have Revivio as a customer and confident the ComBrio solution will be a strategic complement to Revivio’s innovative plans for product development and secure remote support.”

About Virtual Service Infrastructure (VSI):
VSI allows any support technician to connect to any remote device over the Internet with its unique, policy-based Directed Circuits™. VSI dynamically applies security policies and access rules, creating an on-demand path between two end points. VSI logically extends the physical reach of the existing network beyond the NOC by expanding the footprint of the network; it does this by removing geographical, physical and technical boundaries between the NOC and those remote sites it supports.

About Revivio, Inc:
Revivio, Inc. is the leader in the new field of Continuous Data Protection (CDP). Revivio’s Continuous Protection System is a groundbreaking approach to data protection and recovery that allows companies to restore data instantly, exactly as it existed at any point in time, and to recover business applications in just minutes. By allowing enterprises to restore data instantly to any previous point in time, Revivio’s Continuous Protection System allows customers to minimize business risk, reduce cost, and improve business continuity. For more information, visit www.revivio.com.

About ComBrio, Inc:
ComBrio provides a simple, secure, cost effective, on-demand support infrastructure for service-centric networks, allowing any support technician to connect to any remote device via our unique, policy-based Directed Circuits™. Network managers can now utilize the Internet to dynamically control service access into their protected networks, while still shielding their assets from ongoing security threats. For more information, visit www.combrio.com.

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