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Third Party Service Organizations

( Independent or Equipment Vendor Based)

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ComBrio VSI is the 1st purpose-built RPS solution that allows Service Providers to leverage their investment and expertise in existing back-office network management applications, and extend their use seamlessly to remotely located devices behind their customer’s firewalls, without risk to their customer’s security or regulatory compliance requirements. ComBrio VSI creates a highly-scalable RPS management ecosystem that makes all managed products appear as if they are on the same physical LAN as the Service Providers operations center.

Utilized by equipment suppliers, application providers, and independent managed service providers, ComBrio VSI unleashes the ability to utilize the Internet as a secure service delivery transport infrastructure to perform remote-based, differentiating managed services.

Additionally, ComBrio VSI allows enterprises to receive 3rd-party support services, from any number of vendors, without changes to their network security configurations and practices, while providing real-time control of the RPS vendor’s visibility and access to devices under contract.

Unlike modems, phone lines, VPNs, and RPS point solutions which are insecure, costly and complex, ComBrio VSI delivers simplicity, security, efficiency, accountability, and control to your RPS deployments.

VSI delivers the following benefits to service providers:

  • On-demand device access
  • Provide 24/7 proactive monitoring
  • Reduce mean time to repair
  • Outbound initiated sessions requires no open inbound holes in firewalls
  • End-to-end audit trail for regulatory compliance
  • Increased bandwidth for service
  • Improve service level agreements
  • Reduce labor and complexity
  • Ubiquitous connectivity
  • Rapid deployment
  • No agents, modems or VPNs required
  • Centralized scalable and flexible architecture
  • Seamlessly integrate into existing network management operations

ComBrio’s solution provides an end-to-end monitoring and access management solution which assures that only the appropriate support individuals have visibility to specific end customer network devices, while at the same time assures both service providers and end customers that access is performed over a secure and mutually consented connection leaving no vulnerability to outside attacks.